Should AI Agents Be Classified As People?

Harvard Business Review’s IdeaCast podcast interviewed McKinsey CEO Bob Sternfels, where he classified AI agents as people. “I often get asked, ‘How big is McKinsey? How many people do you employ?’ I now update this almost every month, but my latest answer to you would be 60,000, but it’s 40,000 humans and 20,000 agents.”

This statement looks to be the opening shots of how we as a society need to classify AI agents and whether they will replace human jobs. Did those agents take roles that previously would have been filled by a full-time human? By classifying them as people, did the company break protocols or laws by not interviewing candidates for those jobs, not providing benefits or breaks, and so on?

Yes, it all sounds silly but words matter. What happens when a job report comes out claiming we just added 20,000 jobs in Q1? That line of thinking leads directly to Bill Gates’ point that agents taking on human roles might need to be taxed.