Under the new pilot program, that data will now be made available to cities’ departments of transportation through a free-to-use Waze for Cities platform, which provides access to real-time, user-generated traffic data that officials can then use to make important decisions — such as pothole repair. The platform also allows for Waze users to validate pothole locations through their own observations, decreasing the chances that city officials will be led astray by false positives.
Currently, many cities rely on a patchwork of non-emergency 311 reports and manual inspections to address their pothole problems. Waymo developed this pilot program after collecting years of feedback from city officials about the state of their highways and surface streets. The company is launching the new pilot in the San Francisco Bay Area, as well as Los Angeles, Phoenix, Austin, and Atlanta, where Waymo says it has already helped the city identify approximately 500 potholes. Fleisher said that Waymo would be open to expanding the project to other street maladies based on further feedback from officials. The company is eager to learn what other types of street condition or safety data might be valuable, she said. “We want to be responsive to cities,” Fleisher said. “They are interested in safer streets and potholes are really a tough challenge for cities. So we really wanted to meet that need as part of our desire to be a good partner and to ultimately advance our goal for safer streets.”