For example, New York City’s then-Mayor Eric Adams installed a Knightscope robot on the overnight shift at the Times Square subway station, but the program was scrapped when the pilot expired in 2024. City leaders did not respond to Proof News’ questions about why the robot wasn’t renewed. By the end of its assignment, it was reportedly gathering dust in an empty storefront. Outside Columbus, Ohio, the city of Dublin pulled the plug on a Knightscope robot in May, ending its two-year pilot program after less than 10 months. The city enlisted the robot, dubbed DubBot, to patrol a downtown park, but city spokeswoman Robyn Gray said it “did not fully meet our operational needs,” and failed to identify any criminal incidents or lead to any tickets or arrests.
[…] Seeking a new path forward in the security industry, Knightscope CEO William Santana Li said the company is forging a new model, combining its robots and AI-powered software with another key ingredient: human security guards. Knightscope announced it purchased Event Risk LLC, a national security guard firm, earlier this year. Knightscope has incurred net losses since inception in 2013, according to its most recent quarterly filing with the U.S. Securities and Exchange Commission, and is $273 million in debt. Knightscope hopes its pivot to incorporate people will give it a greater share of the physical security market — which the company believes is worth an estimated $230 billion annually. Li declined to answer questions about the disbanded programs, but said in an email, “Technology cannot do everything — and neither can people — but the combination can be very powerful.”
