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You’ll Soon Manage a Team of AI Agents

Published by admin on April 25, 2025

Microsoft’s latest research identifies a new type of organization known as the Frontier Firm, where on-demand intelligence requirements are managed by hybrid teams of AI agents and humans. The report identified real productivity gains from implementing AI into organizations, with one of the biggest being filling the capacity gap — as many as 80% of the global workforce, both employees and leaders, report having too much work to do, but not enough time or energy to do it. … According to the report, business leaders need to separate knowledge workers from knowledge work, acknowledging that humans who can complete higher-level tasks, such as creativity and judgment, should not be stuck answering emails. Rather, in the same way working professionals say they send emails or create pivot tables, soon they will be able to say they create and manage agents — and Frontier Firms are showing the potential possibilities of this approach. … “Everyone will need to manage agents,” said Cambron. “I think it’s exciting to me to think that, you know, with agents, every early-career person will be able to experience management from day one, from their first job.”

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